FAQ

Questions, answered

Everything you need to know about caring for family with KinKeep. Can't find it? We're a message away.

Getting started

Add the family members you care for, create a request for what they need, and we dispatch a vetted agent near them. You receive photo and video proof the moment the task is complete.

Trust & safety

Every field agent passes identity verification, a background check and in-person onboarding before taking a single task. Performance is monitored continuously.

Billing

KinKeep is a monthly subscription billed in USD. Plans scale with how many family members you support and how many requests you make. You can change or cancel anytime.

Still have questions?

Our care team is here 24/7 to help you get set up and supporting family.