Trust & Safety

Trust is the whole point

Caring for family from afar demands certainty. Here's how we earn it — on every task, for every family.

Rigorous agent vetting

Identity verification, background checks and in-person onboarding before any agent takes a task.

Proof of every task

Time-stamped photos, video and notes for each completed request — no ambiguity, ever.

Your data, protected

Encryption in transit and at rest. We never sell your data, and you control what you share.

Fair & accountable

Transparent pricing, clear records, and a resolution process if something isn't right.

Continuous monitoring

Agent performance and ratings are tracked on every task to keep quality consistently high.

24/7 human support

A real care team you can reach anytime — because trust means never being left alone.

Our commitment

A promise to the families we serve

If a task isn't completed to standard, we make it right. If you ever feel unsafe or unsure, we act immediately. That is the standard we hold ourselves to — without exception.

Care with complete confidence.

Set up care for the people you love in minutes. No long-term contracts — cancel anytime.